The Financial Ombudsman Service is looking to award a 3 year contract with the option to extend for a further 2 years in annual increments. For the procurement, implementation and maintenance of a data quality solution (tool). The solution must have the following functionality (but not limited to) :
(a) Profile data which is the examination and analysis of data.
(b) Discover, quantify and prioritise data quality issues.
(c) Identify duplicate records.
(d) Cleanse, enhance and validate data.
(e) Monitor data quality across all the Ombudsman's systems.
(f) Report on the quality of data through dashboards, operational alerts and data quality reports.
(g) manage a data glossary, data lineage and data models (solution dependent).
(h) Undertake data governance functions such as ensuring the availability, usability, integrity and security of the data to be effective.
On-going maintenance throughout the term of the contract will include annual licensing and all relevant system and technical support.